Privacy Policy
Effective Date: February 24, 2026
This Privacy Policy (the "Policy", the "Privacy Policy") defines the rules for processing personal data that Closer LLC (“Closer”, "we”, the “Service”) can collect about the User (the "User", the “Client” or "you") in relation to his registration on, access to and usage of the Service, and describes the types of the data collected, the ways and purposes of collecting the data, measures to ensure the data protection, and the rights of the Users regarding their personal data.
1. General
You hereby agree to collecting and processing of your personal data under the terms of this Privacy Policy. Your actions aimed at using the Service mean your unconditional acceptance of the terms of this Policy and the terms of your personal data processing specified therein. We urge you to read this Policy and make sure that you fully understand and agree to it before you start using our Service. If you have not read the entire text of the Privacy Policy, do not understand or accept the terms of this Privacy Policy, you shall immediately stop using the Service.
You guarantee that in accordance with the User's jurisdiction, you have reached the age that allows you to independently agree to the processing of your Personal Information or you can confirm you have got the corresponding permission from the holder of parental responsibility in accordance with the established procedure and form.
You hereby confirm, guarantee and agree that any information you provide us with is submitted of your own free will, is accurate, unambiguous and complies with your desire to use your data for the purposes described below.
This Privacy Policy may be amended by us without prior notification. The current Privacy Policy is at all times available at https://closer.ws/privacy/.
2. Collecting your personal data
We collect various personal data regarding you or your device, including the following.
Data you provide us with:
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Information you provide us with directly (such as by registering for an account and creating a website).
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Information you share with us in connection with surveys, contests or promotions.
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Data collected automatically when you use our Service (including technologies like cookies).
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Emails and other communications that you send us or otherwise contribute, such as emails, online messages, comments or customer support inquiries. Please be aware that information on public parts of our sites is available to others.
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Data shared by third parties (like when you register for an account using a Third Party Service such as Google or use third-party services that have been knowingly integrated into the Platform).
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Publicly available data sources, such as: social media networks, online advertising companies, etc.
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Other information you submit to us.
Data we collect from your use of our website and the service:
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Commercial information that you submit while using our Service, such as information about the products and services you sell (e.g., inventory, pricing and other data);
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Electronic information, such as web browser and device characteristics;
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Geolocation data, which includes the location of your device. This may include precise geolocation information. For more information and to learn how to disable collection of precise geolocation information from your mobile device, please see below;
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Internet or other electronic network activity information, which includes information about how you use and interact with our Service, including your access time, “log-in” and “log-out” information, browser type and language, the domain name of your internet service provider, other attributes about your browser, any specific page you visit on our platform, content you view, features you use, actions you perform, the date and time of your use of the Service, your search terms, and the website you visited before you visited or used the Service;
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Online identifiers (e.g., information you use to log in to your account), Internet Protocol (“IP”) address, and unique personal identifiers (including device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number; unique alias, and other identifiers);
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Inferences drawn from any of the information above to create a profile about you that may reflect, for example, your preferences, characteristics, and behaviour, including for account security purposes or to enhance our Service to you.
3. Using your personal data
We use your personal data for the following purposes:
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Performing, improving, developing our Service.
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Customising and personalising the Service.
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Communicating with you about the Service.
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Ensuring security, protecting our Service, interests, rights and property (e.g., to protect our Users from abuse).
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Advertising, marketing and promotion.
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Third party relationships. Manage our vendor and partner relationships.
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Complying with any applicable law.
We process your personal data only when we have a legal basis to do so, including:
- Performance of a contract: to provide the service and fulfill our obligations under the terms of use.
- Legitimate interests: for fraud prevention, network security, and improving our service, provided these interests do not override your fundamental rights.
- Compliance with law: to meet our legal, tax, and regulatory obligations.
- Consent: where you have given clear consent for a specific purpose (e.g., marketing newsletters).
4. Sharing and international transfer of your personal information
We may share your personal information with the following categories of service providers and third parties:
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With other users of our Services with whom you interact through your own use of our Services. For example, we may share with your customers the email that you set in your Outgoing Mail Setting in cases when your website sends automatic replies to your customers after they submit a webform on your website.
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With our group companies and corporate affiliates. For example, we may share your information internally to understand how you engage with Closer to help make our Services better, and to help us fit Services to your needs.
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With service providers who help us provide, maintain, and improve our Services.
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With advertising partners for interest-based advertising or “targeted advertising” campaigns, and with advertising partners that help analyze our site, run special offers, or other activities, and track metrics on our behalf.
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Business transfers. If we're involved in a reorganization, merger, acquisition or sale of some or all of our assets, your personal information may be transferred as part of that deal or the negotiation of contemplated deals.
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With third party plugins and social networks. We may share personal information with website plugins, social media platforms or similar Third Party Services to improve your experience, at your direction, or when you intentionally interact with the plug-in. For example, when you use a Third Party Service to log in to your Account, we may share your personal information with that Third Party Service.
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Safety and compliance with law. We disclose your personal information if we determine that such disclosure is reasonably necessary to comply with the law, protect our or others’ rights, property or interests (such as enforcing our Terms of Service) or prevent potentially prohibited or illegal activities, fraud, abuse of Closer or our Users or End Users. In particular, we may disclose your personal information in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.
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We also may share (within our group of companies or affiliates, or with service providers or other third parties) aggregated and anonymized information that does not specifically identify you or any individual user of our Services.
Our servers are primarily located in Falkenstein, Germany, provided by our cloud service partners. By using the service, you acknowledge that your personal information may be transferred to and processed in these locations. We ensure that such transfers are conducted in accordance with applicable data protection laws using standard contractual clauses.
5. Your rights and choices
You are not legally obliged to provide us with any data, however, providing this data is a compulsory condition for using our Service.
Where applicable, you may have the right to access, update, change or delete personal information (or that of your End Users) in your Account. You can also delete your account by contacting us. Please note that we may need to verify your identity in connection with your requests, and such verification process may, if you do not have access to your Account, require you to provide us with additional information we maintain about you to verify your identity. Even if you have access to your Account, we may request additional information if we believe it’s necessary to verify your identity. If we are unable to verify your identity or request, we may not, in accordance with applicable law, be able to fulfil your request.
We also may retain personal information in order to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.
If you are an End User of one of our User’s sites, you should contact them to exercise your rights with respect to any information they hold about you which they control.
In addition to general rights, users in certain jurisdictions have specific rights:
- California (CCPA): we do not 'sell' your personal information. You have the right to opt-out of 'sharing' for cross-context behavioral advertising.
- Israel: under the protection of privacy law, you have the right to inspect and amend your data.
6. Data retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Technical logs are deleted or anonymized after 90 days, unless required for security investigations.
7. Protecting your personal information
We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorised alteration, unauthorised disclosure or access, misuse and any other unlawful form of processing, of the personal information in our possession.
8. Cookies and other automated technologies
When you use our service or view emails from us, we can collect certain data through automated technologies like cookies, web server logs, web beacons, and similar technologies. A "cookie" is a text document that websites transmit to a user's computer or other devices connected to the internet, to uniquely recognize the user's browser or to save preferences or other data in the browser. A "web beacon," also called an internet tag, pixel tag, or clear GIF, is a small graphic that can be included on our websites or in our emails. We use these technologies to gather data about your device, your online activity, and to make deductions. This helps us to save your information so you do not have to re-enter it, as well as improve our service according to your preferences.
9. Updates to this Privacy Policy
We may update this Privacy Policy occasionally by publishing a new version on this page and changing the "Effective Date" at the top. The changes will take effect on the listed "Effective Date." If you do not agree with the changes, you are free to terminate your account at any time. Continuing to use our Services implies your acceptance of any revisions to this Privacy Policy.
